Use our ChatCenter (LiveHelp Agent)
service to generate sales.
Outsource to SalesRep. com
ChatCenter Representatives for as little as $.20 per minute |
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For our Managed
solution we require a $300 setup and training fee to be paid in
advance. This is credited towards your first months billing and
up to 1000 minutes of billing
so the training and setup becomes free. We bill based on chat
traffic with a monthly minimum of $50.00. We hold enough money in escrow to cover the cost of 7 days
worth of chats. You only pay for the chat time at rate of $0.20 per
minutes or can have a dedicated Rep for $14.00 per hour this Rep
could be answering your chats, calling potential customers and doing
any market research you need done while not in chat.
You can mix an match your reps vs. our reps. If your reps are online
then chat will go to them first, by default the priority is set send
chat to the customer.
You can also set timeouts so if the customer in house reps don 't respond to the
customer chat within a given amount of time then the chat will go to our
24/7 LiveHelp Agents. Please note when using your own reps you do
not pay the per minute fee you only pay our standard
hosting fees. |
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A ChatCenter is SalesRep's Customer
Service and Sales Specialist, who are trained on your products and
services. Our agents handle answers your website visitors'
questions on your behalf,
on-the-spot.
This gives your visitors the information they look for,
In-Real-Time.
Sell more using our live online
SalesReps
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Greets
and chats with the visitors on your website helping
them find what they are looking for
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Guides
your visitors with the shopping carts if they are
stuck, help them complete their purchases
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Helps you
sell more, while giving your visitors a very pleasant
online shopping experience. |
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Shows
them more products, does some cross selling
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We are open 24 hours a day, 7 days a week Including
Holidays. |
How do you benefit?
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Your
sales will increase |
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Your ROI
will be easily demonstrable |
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Your
visitors will have a great experience shopping at your
site |
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Your
visitors will refer a lot more people to visit your
site. |
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This will
increase the traffic on your site, in turn resulting
in more sales. |
How do we do this?
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You don't
have to hire anyone. We do all that for you for a
fraction of what it would have cost you.
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You help
build a profile online |
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We
interact with your team to train our SalesReps.
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Once this
is done, we are ready to to start taking care of your
customers. |
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All you
do, is add simple java script code to your pages. |
Our ChatCenter works for you to convert
your static website into a live, pleasant and informative
experience for your visitors, thus increasing customer
satisfaction and generating leads.
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Give your
web site visitors the information they need, LIVE
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Give this information when they are
looking for it, WHILE THEY ARE ON YOUR SITE !
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Impress them with top quality "Visitor
Care" and convert them into your prospects
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We are offering you live, professional, personalized
greeting, customer care and follow up service to your web
site visitors.
Our personalized LiveHelp service can provide a very
positive, productive and long lasting experience to your
visitors.
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Customers may greatly appreciate the
personalized service they may receive, thereby
increasing their loyalty to your organization. Long
lasting loyalty result in long lasting relations, which
if nurtured properly can increase your organizations'
revenues and bottom line. |
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Prospects and first timers will be
able to get personalized, live answers to specific
information, there by increasing the chances of them
becoming your customers. Furthermore, you will have
clear visibility into the questions that your prospects
are asking. |
You will be able to review specific
questions that your customers, prospects or first time
visitors are asking about your organization, products,
service, and support.
It takes hardly any time to set this up.
The process is very simple. Once you
subscribe to our services, we move through three phases:
Train, Add the HTML Code to your site and We
start Answering your customers questions.
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Our LiveHelp Agents, who
are trained on answering
certain questions, then greets the visitor.
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The operator then proceeds to answer all the
questions that are created during the "Training" phase.
While your staff Monitors their chat Real-Time. |
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If the operator does not have answers to
certain questions, the visitor will be asked for his/her contact
details (either phone or email) which will be passed to your staff
with the chat transcript.
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You can at anytime
review the chat transcripts of any day month or quarter we store
up to 12 months of data for you and send you a backup copy on a
monthly, Weekly or daily bases based on your needs. |
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